Troubleshooting errors: Tigrina API

When an error occurs, an error code and message are generated in the returned result:


"status": {

"status": "ERR",

"errorCode": "ErrorCodeNumber",

"errorMessage": "ErrorCodeMessage"


The following table can help you diagnose the error:

Error number

Reason for error

E0002 Permission denied


Unknown username or password

E1005 Device does not exist

ESN does not exist in your Tigrillo account


Some other error occurred – login was aborted, try again