Understanding pooling

You must request pooling for your service contract.

If you have allocated bundles with your SIMs, you can request to accumulate them into a pool, where a set amount of service usage is shared across multiple SIMs. For example, five SIMs that are each on a 10 SMS bundle can be pooled to share the 50 SMS total between them. This means that if one SIM uses 5 SMSs, and another uses 15 SMSs, no overage is charged between them as they have pooled resources. If the five SIMs use more than the 50 SMSs allocated in the pool, you are charged for the overage (usage in excess of the pooled allowance). The overage is charged according to the OutOfBundle tariff listed on your contract.

A pooled usage line is only listed at the bottom of an invoice when there is an overage.

Pooling only applies when it is set up for specific services on your service contract. For example, it might apply to data but not SMS messages.

On your CSV invoice, the pool type is identified using the ItemRef, PackageID and PackageItemID.

If a SIM is pooled, its usage is recorded against the individual SIM, but any associated costs are calculated against the pooled allowance.

If a pooled usage line appears on the CSV invoice, the following columns show the pooled usage:

  • Quantity – pooled allowance overage

  • Amount – the overage cost
  • BundleQuantity – total pooled allowance
  • InBundleQuantity – usage amount within the pooled allowance

Late billed usage will not cause a recalculation of pooled data.