Updating software – Cinterion® ELS61 Wireless Module

If you have the Cinterion® ELS61 Wireless Module version 2.0.5 or previous, you must install the Eseye Updater and update the device software.

You will install the following:

  • USB Drivers – to enable the computer to access the Cinterion® ELS61 Wireless Module
  • Module Exchange Suite (MES) tool – enables you to copy files into the Cinterion® ELS61 Wireless Module
  • Eseye Updater – a tool for updating the current software
  • Cinterion® ELS61 Wireless Module software (latest version)

Before you begin

You need:

  • Windows 10 computer, version 1909 or later, with administrator access.
  • The Cinterion® ELS61 Wireless Module you want to update, which may exist within a click module. Ensure it is powered on.

  • A cable for connecting the Cinterion® ELS61 Wireless Module to the computer. Ensure the cable is connected to the device and the computer.

    If you are using the LTE Cat.1-xx click, you will need a Micro USB cable.

  • A customer login for Eseye Zendesk, to access and download the required zip files. If you do not have a customer login, contact Eseye Support: support@eseye.com.

Installing the USB drivers and Module Exchange Suite (MES)

To download the USB drivers:

  1. Using the Windows 10 computer, go to:

    https://eseye.zendesk.com/hc/en-us/articles/360009436498

  2. Log into Zendesk to view the files.

  3. Download pls62-w_rev02.000_arn01.000.04_drivers.zip.

  4. Extract all the contents of the zip file to here:

    C:\Drivers

To install the USB drivers:

  1. Using the Windows 10 computer, open Device Manager.

  2. Expand Ports (COM & LPT).

    Five ports are listed. Their names may differ from those displayed in the example, depending on your computer setup.

  3. Right-click the first listed port (in this example, COM10), then select Update driver in the shortcut menu.

    The Update Drivers - USB Serial Device window appears for that port.

  4. Select Browse my computer for driver software.
  5. Alongside Search for drivers in this location, select Browse.
  6. Browse to C:\Drivers\USB.

  7. Ensure the Include subfolders checkbox is selected.

  8. Select Next to install the drivers.

  9. If the Windows Security box appears, asking if you would like to install this device software, select Install.

    The Windows has successfully updated your drivers window appears.

  10. Select Close.

    In Device Manager, the port name updates.

  11. Repeat this procedure for each of the listed ports.

  12. When you have finished updating the drivers, you should have one USB Modem driver,two USB Com ports and a do_not_use port listed:

    The do_not_use port is for diagnostics. The MES tool uses one of the USB Com ports. Use one of the alternative USB Com ports for the terminal emulator – this cannot use the same port as the MES tool.

To install the MESSetup.exe tools:

  1. Using the Windows 10 computer, go to:

    https://eseye.zendesk.com/hc/en-us/articles/360009436498

  2. Download MESSetup.zip.
  3. Extract the contents to your Downloads folder, then run MESSetup.exe.

  4. Depending on your user permissions, a message box may appear: Do you want to allow this app to make changes to your device? Select Yes.

    The InstallShield Wizard starts.

  5. Select Next to view the License Agreement.

  6. Select Yes to accept the terms of the license agreement and install the MES tool.

    Selecting No will close the wizard.

  7. Select Finish to exit the InstallShield Wizard.

Preparing the Cinterion® ELS61 Wireless Module for the latest Eseye Updater

We highly recommend that you remove existing Eseye Updater software from the Cinterion® ELS61 Wireless Module, using the following procedure. If the Eseye Updater does not exist, you will receive an Error response. You can ignore this response.

Use a terminal emulator to perform the following procedure. For more information, see Connecting to the LTE Cat.1-xx click.

To uninstall existing Eseye Updater software:

  1. Using a terminal emulator, type:

    at^SJAM=2,"a:/EseyeUpdater.jad",""<return>

    at^SJAM=3,"a:/EseyeUpdater.jad",""<return>

    Both commands return the following response if previous Eseye Updater software was uninstalled:

    OK

  2. Leave the terminal emulator open.

Downloading the software update onto the modem

To download the software update onto the modem:

  1. Using Windows File Explorer, browse to This PC.

  2. In the right-hand display panel, right-click Module.

  3. In the shortcut menu, select Properties.

  4. On the Port tab, select a COM Port that enables you to connect to the Cinterion® ELS61 Wireless Module.

    For information about which port to use, see Installing the USB drivers and Module Exchange Suite (MES).

    Use a terminal emulator to test the connection on that port. For information about checking if a device is ready to receive AT commands, see General AT Commands for the Cinterion® ELS61 Wireless Module.

  5. Select OK to connect to the Cinterion® ELS61 Wireless Module through that port.

  6. Double-click Module to view Module Disk (A:).

  7. Double-click Module Disk (A:).

Ensure that the Cinterion® ELS61 Wireless Module includes the JRC-1.62.03 or later software update. Refer to the Thales documentation for information about updating the modem.

To check the modem version, use a terminal emulator to run:

AT^SJAM=4

The response must include:

SJAM: "a:/JRC-1.62.03.jad"

Installing the latest Eseye Updater

To install the Eseye Updater:

  1. Using the Windows 10 computer, go to:

    https://eseye.zendesk.com/hc/en-us/articles/360008923637

  2. Download ICC_EseyeUpdater_<version>.zip, where <version> is the latest version.
  3. Extract the contents to your Downloads folder.
  4. Copy EseyeUpdater.jad and EseyeUpdater.jar from the extracted EseyeUpdater folder to the Module Disk (A): folder.

  5. Using a terminal emulator, type:

    at^SJAM=0,"a:/EseyeUpdater.jad",""<return>

    The following response occurs: OK

    You will receive an Error response if you did not copy the files to the Module correctly, or if you have not removed a previous version of the Eseye Updater. For more information, see Preparing the Cinterion® ELS61 Wireless Module for the latest Eseye Updater and Downloading the software update onto the modem.

  6. Using the terminal emulator, type:

    at^SJAM=4<return>

    The response must include:

    SJAM: "a:/EseyeUpdater.jad","EseyeUpdater","Eseye","<version>",1,<filesize>,0,2

    where:

    <version> is the latest version of the Eseye Updater software, for example: 2.0.6

    <filesize> is the EseyeUpdater.jad filesize

  7. Using Windows File Explorer, in the Module Disk (A): folder, delete the following files:

    • EseyeUpdater.jad
    • EseyeUpdater.jar

Installing the latest software update

  1. Using the Windows 10 computer, go to:

    https://eseye.zendesk.com/hc/en-us/articles/360008924537

  2. Download ICC_ETM_ <version>.zip, where <version> is the latest version.

  3. Extract the contents to your Downloads folder.

    Ensure you perform steps 4 and 5 separately, in order.

  4. Copy the update folder from the extracted contents to the Module Disk (A): folder.

    If you have previously updated the software, you must overwrite the existing files.

  5. Copy the Update.flag file to the Module Disk (A): folder.

  6. Remove power from the Cinterion® ELS61 Wireless Module for 20 seconds.

  7. Restart the Cinterion® ELS61 Wireless Module.

    The software update takes place.

  8. Using a terminal emulator, type:

    at^SJAM=4<return>

    The response must include:

    SJAM: "a:/EseyeUpdater.jad","EseyeUpdater","Eseye","<version>",1,<filesize>,0,2

    where:

    <version> is the latest version of the Eseye Updater software, for example: 2.0.6

    <filesize> is the EseyeUpdater.jad filesize

    The JRC version may differ, depending on the firmware version installed in the terminal. We recommend that you update the Cinterion® ELS61 Wireless Module to the latest Thales-supported JRC firmware for Java® ME 3.2.

  9. Ensure the EseyeUpdater, ETM and CertificateConfigApp versions match those listed above.

  10. Delete the following files if they continue to exist in the Module Disk (A): folder:

    EseyeUpdater.jad

    EseyeUpdater.jar

    Etm.jad

    Etm.jar

    CertificatesConfigApp.jad

    CertificatesConfigApp.jar

Uninstalling the Module Exchange Suite

If required, you may need to uninstall the Module Exchange Suite.

To uninstall the Module Exchange Suite:

  1. In the Downloads folder, double-click MESSetup.exe.

    Depending on your account set up, a User Account Control popup may appear. Select Yes.

    The InstallShield Wizard appears with the options to Modify, Repair or Remove the current installation.

  2. Select Remove.

  3. Select Next.

    A message box appears, asking you to confirm your choice.

  4. Select Yes. 

    If you are currently using the files, the Files in Use page appears, listing the open applications.

  5. Select Automatically close and attempt to restart applications.

  6. Select OK.

    The wizard closes the applications and uninstalls the Module Exchange Suite. The Uninstall Complete page appears.

  7. Select Finish to close the wizard.