What's new in the online help

This section includes the latest changes to the online help and Resources files. Details include newly added content and technical changes, but do not include minor changes, such as spelling corrections or style changes.

Added/changed Description of change
Understanding the SIM lifecycle SIM statuses updated.

Resources

 
Added/changed Description of change
8823 Hera 600 Series Router Datasheet

New datasheet, covering both Asia and the rest of the world (RoW).

Online help topics

Added/changed Description of change
Understanding the SIM lifecycle Included detail about terminating SIMs.
Glossary. New additions to the glossary - EID and RSSI

Online help topics

Added/changed Description of change
Infinity web interface New section.
Understanding the SIM lifecycle Updated Infinity Classic SIM lifecycle to reflect new changes.

Online help topics

Added/changed Description of change
About IP addresses Updated with clarifying diagram and reasons against using static public IP addresses in IoT devices.

Online help topics

Added/changed Description of change
Understanding multi-IMSI functionality New topic.
Understanding IMSI rotation vs IMSI switching New topic.
Understanding the IMSI rotation and switching process New topic.
About eUICC SIM profiles Updated.
eUICC overview Updated.
About antennas New topic.
Managing Alerts Updated.
Suspending SIMs Updated.
Push API introduction Added request button.
SMS API introduction Added request button.
Resources. Updated.
Troubleshooting. Updated.
Glossary. Updated.

Online help topics

Added/changed Description of change
Infinity Classic web interface Renamed SIAM to Infinity Classic.

Resources

 
Added/changed Description of change
Infinity Classic User Guide Renamed SIAM user guide.

Online help topics

Added/changed Description of change
Understanding multi-IMSI functionality Updated.
About eUICC SIM profiles Updated.
Push API introduction Updated how to subscribe to Push API services.
SMS API introduction Updated.
Receiving mobile originated SMS messages Updated.
About the Eseye Network Tester New topic.

Resources

 
Added/changed Description of change
SMS API Developer Guide Updated.

Online help topics

Added/changed Description of change
Current AnyNet APN list Updated.
Understanding the AnyNet Domain Name Service (DNS) Updated.
About custom DNS entries Updated.
About restricted DNS entries New topic.
Push API introduction Updated.
Frequency bands New topic.
Glossary. Added EIR, MSC, SMSC and VLR.

Resources

 
Added/changed Description of change
AnyNet Subnet and Security Options Order Form template (XLS, download) Updated to contain new DNS configuration tab.

Online help topics

Added/changed Description of change
Connectivity  
Eseye connectivity overview Section restructure, lots of new material.
Device configuration best practices New topic.
About Eseye PoPs New topic.
Mobile Network Operators by PoP New topic.
Section A – Connecting over the mobile network New topic.
About Access Point Names (APNs) Restructured and updated.
Current AnyNet APN list Updated.
Understanding LTE default APNs Restructured.
How Eseye authorises the device to use the IP network New topic.
Understanding the AnyNet Domain Name Service (DNS) Updated.
About IP addresses New topic.
About secure subnets New topic.
Section B – Connecting over Eseye's MPLS network New topic.
Section C – Connecting over the internet New topic.
About Network Address Translation (NAT) New topic.
Understanding VPNs Restructured and updated.
Routing non-VPN network traffic New topic.
SMS  

Understanding SMS

New topic.
Troubleshooting SMS New topic.
Understanding SMS charges on the CSV invoice Updated to include additional billable routes for SMS messages.
Other  
Messaging API page Added note to indicate support for two API MSISDNs for a single Infinity Classic account.
GSMA Generic eUICC test profile Added warning indicating that the GSMA test profile only applies to v7 AnyNet SIMs.
How to connect a Fibocom GS510-Q50 module to a cellular network using an Eseye SIM New topic.
Understanding the SIM lifecycle

Added warning for planned changes to the Terminated, pendingTermination and pendingProvision SIM statuses.

Online help topics

Added/changed Description of change
Updating Quectel BG95 module software and firmware New topic.
POST /Japi/Tigrillo/suspendSIMs Updated topic to include Billing references.
Messaging API Activity page New section.

Resources

Added/changed Description of change

8281-Tigrillo-API-Developer-Guide.pdf

Updated PDF.

Online help topics

Added/changed Description of change
Understanding roaming Updated.
Understanding localisation Updated.
Configuring the Hera series router New topic.
Configuring Hera connections New topic.
Hera network connection scenarios New topic.
Hera front panel indicators New topic.
Using the Hera series router web interface New topic.
Viewing the System Status New topic.

Online help topics

Added/changed Description of change
GSMA Generic eUICC Test Profile Added note.
Receiving mobile originated SMS messages Added note.
MQTT Rx Queue Updated status flags.
ETMINFO – displays AnyNet SMARTconnect and device information Updated status flags.

Resources

Added/changed Description of change

8618 Eseye-enabled Quectel BG96 module Developer Guide (PDF)

Updated status flags.

Online help topics

Added/changed Description of change
How to connect a Nordic nRF9160 modem to a cellular network using an Eseye SIM Updated topic.
Understanding Post Pay billing charges New topic.
AnyNet+ SIM card sizes (form factors) Updated section.
Comparing AnyNet SIM specifications Updated section.

Online help topics

Added/changed Description of change
Configuring an AnyNet APN on an Android device Updated to make the APN name generic.
Getting Started Updated topic.
IoT Wireless Technologies New topic.
About the AnyNet Federation New topic.

Online help topics

Added/changed Description of change
Managing Reports Updated topic.
Finance Reports New topic.
Audit Reports New topic.
Estate Reports New topic.
Status and Connectivity Reports New topic.
Diagnostic Reports New topic.

Resources

Added/changed Description of change

8295 Infinity Classic user guide (PDF)

Updated user guide.

Online help topics

Added/changed Description of change
How to connect a Quectel BG95 module to a cellular network using an Eseye SIM New topic.
Eseye connectivity overview Added link to egress IP addresses.

Resources

Added/changed Description of change
8809 Hera Modbus to MQTT application (PDF) New user guide.

Online help topics

Added/changed Description of change
EMQREAD – read message from MQTT RX queue Quectel BG96 module – new topic
MQTT Rx Queue New topic about enabling the MQTT Rx Queue and understanding the associated status flags.
General AT Commands for the Quectel BG96 module Multiple updates to AnyNet SMARTconnect within the AT command section
Using the configuration file

Updates to the BG96 configuration file, including the following additions:

  • [operation] irqmode
  • [operation] irqpin
  • [mqtt] mqttenablerxqueue
  • [mqtt] mqttrxqueuesize
ETMCFG – read and write configuration file values Cinterion® PLS62‑W Wireless Module – new topic
ETMCFG – read and write configuration file values Cinterion® ELS61 Wireless Module – new topic
How to connect a Quectel BG96 module to a cellular network using an Eseye SIM Topic updated with new commands

Resources

Added/changed Description of change
8618 Eseye-enabled Quectel BG96 module Developer Guide (PDF) Multiple AnyNet SMARTconnect updates and changes to the Configuration File.
8589 Eseye-enabled Cinterion® PLS62‑W Wireless Module Developer Guide (PDF) ETMCFG included
8613 Eseye-enabled Cinterion® ELS61 Wireless Module Developer Guide (PDF) ETMCFG included

Online help topics

Added/changed Description of change
Displaying SIM timelines New topic.
SIM Actions > Control Panel Added SIM Timeline button.
POST mtsmsapi (MT SMS) Updated to include 16-bit Unicode messages.
POST mtsmsapi (MO SMS) Updated to include 16-bit Unicode messages.
Glossary Added MAP, MCC and MNC.

Resources

Added/changed Description of change
8297 SMS API Developer Guide (PDF) Updated POST mtsmsapi (MT SMS) and POST mtsmsapi (MO SMS) to include 16-bit Unicode messages.
Added/changed Description of change
Understanding multi-IMSI functionality New topic.
Understanding roaming New topic.
Understanding localisation New topic.

SIM Actions > Control Panel

Updated description for the Cancel Location button in Infinity Classic.
Glossary Added Backhaul, PLMN and RADIUS.

Resources

Added/changed Description of change

8647-ES6xxx-Datasheet (PDF)

Updated to include the ES6x5x. Includes a title change from ES66xx to ES6xxx, so note the URL is different.

Online help topics

Added/changed Description of change
SIM Actions Updated MSISDN and IP Address fields.
Account Reports page Added list of Reports.
Time synchronisation services – NTP vs NITZ New topic.
How to connect a Nordic nRF9160 modem to a cellular network using an Eseye SIM New topic.
eUICC overview Minor changes.

2021

Online help topics

Added/changed Description of change
How to connect a Quectel BG96 module to a cellular network using an Eseye SIM Extra commands added.
Managing my Estate Updated topic.
Managing user accounts New topic.
Managing SIMs New section.
Monitoring SIMs and devices New section.
Infinity Classic web interface New section.
Egress IP addresses Added Singapore.

Online help topics

Added/changed Description of change
How to connect a Quectel BG96 module to a cellular network using an Eseye SIM New topic.

Current AnyNet APN list

 APN timeouts now in operation.
Installing the Hera 604

Configuring Hera connections

Hera front panel indicators

Hera Warnings

Hera Warranty

Hera: Declaration of Conformity with FCC rules for Electromagnetic Compatibility

Hera 604 installation topics added to online help.
General AT Commands for the Quectel BG96 module

Minor changes made to various BG96 AT command responses.
Using the configuration file BG96 config file - definitions improved.

Resources

Added/changed Description of change

8618 Eseye-enabled Quectel BG96 module Developer Guide (PDF)

Minor changes to various BG96 AT command responses; definitions improved in configuration file.

Online help topics

Added/changed Description of change

About eSIM technology

 New topic added to Getting Started.

Remote SIM Provisioning overview

New topic added to Getting Started.
About eUICC SIM profiles New topic added to Getting Started.

Current AnyNet APN list

 APN timeouts now in operation.

Resources

Added/changed Description of change
8646 ES57xx Datasheet (PDF) RoHS and REACH Standards added to datasheet.
Glossary. Added definitions for: Bootstrap profile, eSIM, eUICC, EUM, GlobalPlatform, Operational profile, RSP, SM-DP and SM-SR.

Online help topics

Added/changed Description of change

Margay API introduction

POST /JAPI/Niam/getAuthenticationInformation

POST /JAPI/Niam/getThroughputInformation

Where to next? updated to point to Margay web interface

About the Eseye-enabled Quectel BG96 module

Upgrading the Quectel BG96 module firmware

Multiple minor changes made to the BG96 section.

Extensive change to how to upgrade firmware on the Quectel BG96 module, including how to install AnyNet SMARTconnect.
Receiving NetFlow push messages match field added.

Resources

Added/changed Description of change
AnyNet Subnet and Security Options Order Form template (XLS, download) Configuration options for Cloud VPN updated
8618 Eseye-enabled Quectel BG96 module Developer Guide (PDF)

Multiple minor changes made to the Developer Guide.

Extensive change to how to upgrade firmware on the Quectel BG96 module, including how to install AnyNet SMARTconnect.
8725 Push API Developer Guide (PDF) match field added to Receiving Netflow push messages section

Online help topics

Added/changed Description of change
POST /Japi/Tigrillo/login Set-Cookie header note added.
AWS cloud integration sections Updated to reflect changes in the AWS console user interface.

Resources

Added/changed Description of change
Glossary. New topic.

8584 AnyNet Iris Quick Start Guide (PDF)

8582 Intelligent Cloud Connect Quick Start Guide (PDF)

8650 LTE Cat.1 xx click Quick Start Guide (PDF)

8617 LTE IoT 2 click Quick Start Guide (PDF)

8589 Eseye-enabled Cinterion® PLS62‑W Wireless Module Developer Guide (PDF)

8613 Eseye-enabled Cinterion® ELS61 Wireless Module Developer Guide (PDF)

8618 Eseye-enabled Quectel BG96 module Developer Guide (PDF)

Updated to reflect changes in the AWS console user interface.
8435 Hera 600 Series Router Quick Start Guide (PDF) Minor changes.
8281 Tigrillo API 1.0 Developer Guide (PDF) Set-Cookie header note added.

Resources

Added/changed Description of change
8435 Hera 600 Series Router Quick Start Guide (PDF) Updated Hera 604 Quick Start Guide.

Online help topics

Added/changed Description of change
Measuring latency New topic added to Connectivity.
Egress IP addresses Full lists of IP addresses added to public IP address range table.

Online help topics

Added/changed Description of change
Reducing network selection time on Quectel BG95 and BG96 modules New topic added to Hardware/Modems/Quectel BG96 module section.
SMS API Introduction SMS API added to Developer Docs.
Understanding SMS charges on the CSV invoice New topic added to Billing section.
CSV invoice example CSV invoice example updated to include SMS API.

New Remove Highlights button (top right, above the side navigation menu):

Search terms are now highlighted. Select to remove the highlights.

 

Resources

Added/changed Description of change
8297 SMS API Developer Guide (PDF) Extensively revised and updated SMS API guide.
8286 Billing User Guide (PDF) Guide updated with CSV invoice SMS charges and new CSV invoice example.

Online help topics

Added/changed Description of change
Current AnyNet APN list APN service change notification: timeouts

Resources

Added/changed Description of change
8723-AnyNetAPNs-Infosheet.pdf

APN service change notification: timeouts

08/12/2021 – This infosheet is no longer published, see the online help for APN information.

Online help topics

Added/changed Description of change
Tigrillo API requests Updated generic definitions in line with Push API
Where to next? Provisioning URC corrected
Where to next? Provisioning URC corrected

Resources

Added/changed Description of change
8281 Tigrillo API 1.0 Developer Guide Updated generic definitions in line with Push API
8647-ES6xxx-Datasheet (PDF) Added RoHS declaration
8582 Intelligent Cloud Connect Quick Start Guide (PDF) Provisioning URC corrected
8650 LTE Cat.1-xx click Quick Start Guide (PDF) Provisioning URC corrected
8589 Eseye-enabled Cinterion® PLS62‑W Wireless Module Developer Guide (PDF) Provisioning URC corrected
8613 Eseye-enabled Cinterion® ELS61 Wireless Module Developer Guide (PDF) Provisioning URC corrected