Viewing status settings

Using theStatus tab, you can view the following events across your IoT estate:

  • Activated – the device SIM has registered on the network and enabled sending and receiving data
  • Unable to Deliver Certificate – the Eseye identification and security certificate failed to reach the device after multiple attempts
  • Suspended – the SIM can no longer send or receive data
  • Unable to Suspend – the SIM is in an intermediate state and cannot be suspended until it changes state

You can filter the displayed events by Date, Thing, and Region.

To filter by Date:

  1. Select the Date drop-down list.

    Three options are displayed.

  2. Select any of the following:

    • Last 7 Days to display the previous week's Status, up to and including today
    • Last 30 days to display the previous month's Status, up to and including today
    • Custom Range to select your own dates
  3. Select Update to refresh the returned results.

To filter by thing:

  1. Select the Thing drop-down list.

  2. Type the thing name.
  3. Select Update to refresh the returned results.

You can filter the results by all regions or one specific region.

To filter by region:

  1. Select the Region drop-down list.

  2. Select a specific region from the drop-down list, or select All to display all regions.
  3. Select Update to refresh the returned results.