Changing SIM functions

You can request Support to alter the functions/services (SMS, data, etc) of a SIM.

Eseye may charge a standard rate for functions that are not agreed prior to use.

Use a pre-formatted email to request a change of function.

Use the link provided, or create your own email to support@eseye.com as follows:

  • Subject: Altering the functions available on my SIM(s)
  • You must include all of the following body text:
    • Infinity Classic account username.
    • List the SIM ICCIDs whose function you want to change (without quotation marks).
    • List the functions you want to enable or disable.
    • I understand that I will be charged at a standard rate if I add functions that are not detailed in the SIM contract.