Add a user for Infinity API access

Before you can call the Eseye Infinity APIs, they need a service account. A service account holds machine credentials, a Client ID and a Client Secret, that your application uses to authenticate against the API. It sits separately from the portal logins your team uses to sign in.

Prerequisite

Your portal account must have permission to manage user accounts. If User Accounts does not appear under Portfolio, contact your administrator.

Create the service account

1. Sign in to the Infinity portal.
2. Select Portfolio > User Accounts.

1. Select the Service Accounts tab.
2. Select Actions, and then select the option to create a service account.

1. Complete the following fields:

Field	Description
Email Address	Enter the email address associated with the account.
First name	Enter the account holder’s first name.
Last name	Enter the account holder’s last name.
Access Roles	Select at least one service account role. Assign only the roles required by the application.
Customer Suspend	Leave this option clear to create an active account.

1. Select Save.

Copy the client credentials

After you save the account, Infinity displays the following credentials:

• Account: The client ID.
• Service Account Secret: The client secret.

Important: Copy and securely store the client secret before you close the window. Infinity displays the secret only once.

After saving the credentials, select Close. The service account appears in the list with an active status.

Replace a lost client secret

You cannot view or recover a client secret after closing the confirmation window. If you lose it:

1. Delete the existing service account.
2. Create a new service account.
3. Update the application with the new client ID and client secret.

Confirm that the credentials are no longer in use before deleting a service account.