Hera 604 panels and ports
Identify Hera 604 panels, ports, connectors, and product-label details.
The Hera 604 has three panels that contain its status indicators, connections, and controls.
Front
Status LEDs
Top
Antenna connectors, SIM slots, Service port, Reset button
Bottom
Ethernet ports, power connector, serial ports
The panel names describe the Hera when wall mounted. The antennas sit uppermost. The cabling sits below.
Note: This documentation covers the Hera 604 v6. Check the product label on the base to confirm your revision.
Front panel
The front panel has five vertically arranged status LEDs. Number them from top to bottom:
1
Power
Power and software status
2
LAN
Local network availability and traffic
3
Wi-Fi
Wi-Fi availability and traffic
4
WAN
Wide area network availability and traffic
5
Signal
Cellular signal strength
See Status indicators for LED states.
Top panel
The top panel carries the antenna connectors, SIM card slots, Service port, and Reset button. Number them from left to right:
1
Reset button
Reboots the Hera or restores factory defaults
2
Service port
Micro USB port for command line access. You do not need it for normal setup.
3
SIM1 and SIM2
Slots for removable SIM cards
4
5G WiFi 1 and 5G WiFi 2
Antenna ports for the 5 GHz Wi-Fi band
5
2G WiFi 1 and 2G WiFi 2
Antenna ports for the 2.4 GHz Wi-Fi band
6
LTE 1 and LTE 2
Antenna ports for the cellular connection. LTE 1 is primary. LTE 2 is diversity.
Note: On the antenna labels, 2G and 5G mean the 2.4 GHz and 5 GHz Wi-Fi bands. They do not mean cellular generations. The cellular antennas are marked LTE.
Antennas
The Hera has six antenna connectors:
Four Wi-Fi connectors: 50 Ohm SMA, male.
Two cellular connectors: 50 Ohm SMA, female. Of these, one is the Primary connection and the other is the diversity connection.
LTE 1
Cellular
Primary transmit and receive
LTE 2
Cellular
Diversity antenna. On LTE, this adds transmit and receive diversity for a more reliable connection, or MIMO for higher throughput. On 3G, it receives only.
2G WiFi 1 and 2G WiFi 2
2.4 GHz
Wi-Fi
5G WiFi 1 and 5G WiFi 2
5 GHz
Wi-Fi
Fit both LTE antennas. Using both improves signal performance and reduces interference. Mount antennas high, and separate them from the router and each other.
SIM slots
The SIM1 and SIM2 slots accept removable Mini (2FF) SIMs. Each slot uses a push-to-insert and push-to-release socket.
A SIM security plate can prevent SIM removal after installation. It requires a Security Torx T10 screwdriver.
See Fit the SIM for the SIM installation procedure.
Service port
The Micro USB port marked Service provides direct serial access to the command line interface. You do not need this port for normal setup.
Reset button
The recessed reset button sits beside the Service port. Press it with a straightened paperclip or similar tool. A short press performs a soft reboot. Press and hold the button to restore factory defaults.
Use the reset button only when you need to restart or reset the router. See Restart and reset for the procedure.
Bottom panel
The bottom panel carries the Ethernet ports, power connector, and serial ports. Number them from left to right:
1
Link1 to Link4
Ethernet ports, configurable as LAN or WAN
2
Link indicators
Ethernet connection and speed indicators
3
Power connector
Connects the supplied 12 VDC adapter
4
Serial 1 and Serial 2
Connect serial equipment
Ethernet ports
The Hera has four RJ45 Ethernet ports, labelled Link1 to Link4. Each is marked 1000, which indicates a maximum speed of 1000 Mbps.
Standard
10/100/1000baseT/TX
Cabling
Auto MDI/MDIX. Straight-through and crossover cables both work.
Role
Each port is configurable as either WAN or LAN.
Any port can take either role. You can run an Ethernet WAN uplink on one port. You can connect local devices to the remaining ports. You can also use more than one port as a LAN port.
See Status indicators for port indicator details.
Serial ports
Two RJ45 ports, labelled Serial 1 and Serial 2, connect serial equipment. Configure each port to match your equipment: RS232, RS422, or RS485.
Baud rate
300 to 230400
Data bits
7 or 8
Stop bits
1 or 2
Parity
Mark, space, odd, or even
Flow control
Software or hardware
Other
BREAK support
Use Serial 1 and Serial 2 for application data from connected equipment. They do not provide command line access. Use the Service port on the top panel to access the Hera command line.
Power connector
The power connector sits between Link4 and Serial 1. It accepts the supplied 12 VDC power adaptor and powers the Hera.
Input
12 VDC
Connector
Molex Mini Fit Jr
Maximum consumption
10 W
Warning: Use only an Eseye-approved mains adapter. Other adapters invalidate the warranty.
Product label
The product label appears on the base of the Hera. Each value also has a barcode:
PROD PART NO
Product part number
ESN
Router identifier for Eseye
BASE MAC
Router base MAC address
IMEI
Cellular modem identifier
SSID
Wi-Fi network name
PASSPHRASE
Wi-Fi password
Tip: Record the SSID and passphrase before mounting the Hera.
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