> For the complete documentation index, see [llms.txt](https://docs.eseye.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eseye.com/infinity-classic/monitor-and-troubleshoot/status-and-connectivity-reports.md).

# Status and connectivity reports

The following status and connectivity reports hold information about a SIM card’s status and connection activity so that you can understand the SIM card’s current performance:

* [SIM contract settings](#sim-contract-settings-pdf-csv)
* [Suspension and termination report](#suspension-and-termination-report-pdf-csv)

## SIM Contract Settings (PDF, CSV)

Lists a SIM card’s status, activation and termination dates, and package, contract and costs information, for administrative purposes.

![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2Fgb4Xdvnxeq7RMduQPHhV%2Finfinityclassic-0175-SimContractSettings_thumb_400_400.png?alt=media)

To find and generate the report in Infinity Classic:

1. From the menu, select SIMs > SIM List.
2. Alongside a SIM card, select ![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FDHVbFjr0Imt2MAOzdgyn%2Finfinityclassic-0177-SimActionIconContract_24x24.png?alt=media) to display the Contract settings.
3. To download the information in a particular format, select either: ![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FWdBZchAQVlgQv5uRKCR4%2Finfinityclassic-0003-IconPdf_24x24.png?alt=media) or ![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FxsytOuU5vf327U2kzROH%2Fasset-test-icon-csv.png?alt=media).

## Suspension and Termination Report (PDF, CSV)

Details when a SIM card status was initiated, including all activations, terminations, manual suspensions, and alerted suspensions, by ICCID and MSISDN.

![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FkENPKQgUffVqwWv3c1z9%2Finfinityclassic-0178-SuspensionTermination_thumb_400_400.png?alt=media)

To generate the report in Infinity Classic:

* See Creating report profiles.

To find the report in Infinity Classic:

1. From the menu, select Activity > Reports to display the Reports page.
2. Alongside Suspension and Termination Report, select ![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FOOkPrssrp1UwfsiRvKEl%2Finfinityclassic-0025-IconPdfBlack_24x24.png?alt=media) or ![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FexdSelXII4tb04bXyNzj%2Finfinityclassic-0026-IconCsvBlack_24x24.png?alt=media).


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