> For the complete documentation index, see [llms.txt](https://docs.eseye.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eseye.com/infinity-classic/orders-and-billing/ordering-reference.md). # Ordering reference The Ordering menu enables you to manage previous and new orders using the following pages: * [Shop page](#shop-page) * [Cart page](#cart-page) * [Order History page](#order-history-page) * [Delivery Address page](#delivery-address-page) ## Shop page The Shop page displays a list of products you can buy directly through the Infinity Classic portal. For a full list of available products or services, contact your Eseye Account Manager. [![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FNyyT6v2xf4LeCgFhOMur%2Finfinityclassic-0158-OrderingShop_thumb_400_400.png?alt=media)](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FYY18fqKK3wL5Qq7adTCk%2Finfinityclassic-0159-OrderingShop.png?alt=media) Select the export to PDF (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FWdBZchAQVlgQv5uRKCR4%2Finfinityclassic-0003-IconPdf_24x24.png?alt=media)), export to CSV (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FxsytOuU5vf327U2kzROH%2Fasset-test-icon-csv.png?alt=media)) or print (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FPmZRQHOQQGBWPp79wUdx%2Finfinityclassic-0005-IconPrint_24x24.png?alt=media)) buttons to export or print the information displayed on the page. The following table describes the fields on the Shop page. | Field | Description | | ----------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | Order Code | Code that uniquely identifies the order. | | Description | Textual description of the package which typically includes data limits or available services. | | Price | The cost of purchasing a single order. | | Qty | The quantity of the item you wish to purchase. | | Action | ![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2F7qzgQEQVBLSEJFX8GnLE%2Finfinityclassic-0160-OrderingIconCart_24x24.png?alt=media) – adds the order to the [shopping cart](#cart-page). | ## Cart page The Cart page displays the items currently in the shopping cart. [![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2F7RMuyuRNLGhmz6hzk904%2Finfinityclassic-0161-OrderingCart_thumb_400_400.png?alt=media)](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2F60NSHWAwiuRJNbXSN0Xe%2Finfinityclassic-0162-OrderingCart.png?alt=media) Select the export to PDF (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FWdBZchAQVlgQv5uRKCR4%2Finfinityclassic-0003-IconPdf_24x24.png?alt=media)), export to CSV (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FxsytOuU5vf327U2kzROH%2Fasset-test-icon-csv.png?alt=media)) or print (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FPmZRQHOQQGBWPp79wUdx%2Finfinityclassic-0005-IconPrint_24x24.png?alt=media)) buttons to export or print the information displayed on the page. The following table describes the fields on the shopping cart page. | Field | Description | | ----------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Description | Textual description of the package which typically includes data limits or available services. | | Qty | The quantity of the item you wish to purchase. If you update a quantity, select the ![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2F40ZHfWvJUJkEddTPCPho%2Finfinityclassic-0163-OrderingIconUpdate_24x24.png?alt=media) action to update the shopping cart. | | Amount | Displays the cost of each item and the total cost of the order. | | Action | ![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2F40ZHfWvJUJkEddTPCPho%2Finfinityclassic-0163-OrderingIconUpdate_24x24.png?alt=media) – select to update any changes made to the row item in the shopping cart. ![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2F4as5qhUOUFfneufs0s02%2Finfinityclassic-0164-OrderingIconDelete_24x24.png?alt=media) – select to remove the item from the cart. | | Checkout | Select to proceed to the checkout page where you must: Supply or edit the delivery address and contact details. Specify a billing address. Edit order-specific delivery options Review and place your order. | ## Order History page The Order History page enables you to search for and view all of the orders in the last four months. [![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FfN0OwfBkdVLu54ggh1YR%2Finfinityclassic-0165-OrderingOrderHistory_thumb_400_400.png?alt=media)](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2F7xqI40ofiHFQgnzHZFfj%2Finfinityclassic-0166-OrderingOrderHistory.png?alt=media) Select the export to PDF (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FWdBZchAQVlgQv5uRKCR4%2Finfinityclassic-0003-IconPdf_24x24.png?alt=media)), export to CSV (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FxsytOuU5vf327U2kzROH%2Fasset-test-icon-csv.png?alt=media)) or print (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FPmZRQHOQQGBWPp79wUdx%2Finfinityclassic-0005-IconPrint_24x24.png?alt=media)) buttons to export or print the information displayed on the page. ### Search The search enables you to filter the order history. | Field | Description | | ------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | From To | Filter the list of order records between the From and To dates. Select the calendar icon (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2Fn5UHH6OIMruXWUba2V8s%2Finfinityclassic-0012-IconCalendar_24x24.png?alt=media)) to display a calendar from which you can select the required date. | | Show | Select which types of orders are shown. By default, all order types (New, Pending and Dispatched) are shown. | | Search | Select to filter the order history records the values in the From, To and Show fields. | ### Results The following table describes the fields on the Order History page. | Field | Description | | --------- | ----------------------------------------------------------------------------------------------------------------- | | Reference | The unique reference number for the order. Select the reference number to display delivery details and addresses. | | Date | The date of the order. | | User | The user that placed the order. | | Status | The status of the order: New, Pending or Dispatched. | ## Delivery Address page The Delivery Address page is where you view and edit the device address and delivery contact details. [![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2F4B92WDJn7bOrIaFcYS9M%2Finfinityclassic-0167-OrderingDeliveryAddress_thumb_400_400.png?alt=media)](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FDHGURAwD6KY1K2ZjtWiW%2Finfinityclassic-0168-OrderingDeliveryAddress.png?alt=media) Select the export to PDF (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FWdBZchAQVlgQv5uRKCR4%2Finfinityclassic-0003-IconPdf_24x24.png?alt=media)), export to CSV (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FxsytOuU5vf327U2kzROH%2Fasset-test-icon-csv.png?alt=media)) or print (![](https://3470471310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2pbiEZepRfUhnzoMb7nU%2Fuploads%2FPmZRQHOQQGBWPp79wUdx%2Finfinityclassic-0005-IconPrint_24x24.png?alt=media)) buttons to export or print the information displayed on the page. The following table describes the fields on the Delivery Address page. | Field | Description | | ---------------------------- | ------------------------------------------------------------------------ | | **Delivery Address Details** | | | Company Name | The name of the company that placed the order. | | Address Line 1 | The first line of the address to which the order will be sent. | | Address Line 2 | The second line of the address to which the order will be sent. | | Town or City | The town or city to which the order will be sent. | | State or County | The state or county to which the order will be sent. | | Postcode | The postcode to which the order will be sent. | | Country | The country to which the order will be sent. | | Delivery Contact Details | | | Contact Name | The name of the delivery contact who will receive this order. | | Telephone Number | A contact number for the user. | | Edit | Select Edit to update the delivery address and delivery contact details. | --- # Agent Instructions This documentation is published with GitBook. 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