For the complete documentation index, see llms.txt. This page is also available as Markdown.

Understand user roles

User accounts restrict access to Eseye tools and APIs.

Understand user roles

Infinity Classic users are categorised into the following user roles:

  • Admin users can access all menus including the admin menu, which enables creating and managing users, creating and sending referral codes, managing and using sub accounts.All Infinity Classic accounts have at least one Admin user, which has permissions to add additional users and sub accounts.

  • Finance users can access and edit the Finance, Ordering and Support menus. Finance users also receive an emailed copy of all invoices.

  • Logistics users can access and edit the Ordering menu, and can view (but not edit) the Activity, Settings and SIMs menus.

  • Engineering users can access the Activity, Settings, SIMs and Support menus.

Each role has access to different areas of the Infinity Classic portal, as defined in the following table.

Infinity Classic page
Admin
Finance
Logistics
Engineering

SIMs menu (SIM List, Bulk Activate, Bulk Termination, SIM Audit Log)

Full access

View only

Full access

SIMs menu (Activate)

Full access

Full access

SIM List Actions (Bulk Action > Change Settings, SIM Control Panel)

Full access

Full access

SIM List Actions (SIM Summary, SIM Settings, Network Settings, Contract Settings, Billing, Messaging, Radius, NetFlow, Audit)

Full access

View only

Full access

Settings menu (SIM Packages, Alert Profiles, Device Models, Reporting Profile, Messaging API, Audit Log)

Full access

View only

Full access

Settings menu (Bulk Update and Bulk Activate)

Full access

Full access

Activity menu (Notifications, Alerts, Reports, Messaging API)

Full access

View only

Full access

Admin menu (Users, Referral Codes, Sub Accounts, Admin Audit Log)

Full access

Finance menu (Overview, Details, Transactions, Audit Log)

Full access

Full access

Ordering menu (Shop, Cart, Order History, Delivery Address)

Full access

Full access

Full access

Support menu

Full access

Full access

Full access

Full access

Account menu (Account Details, Notifications / Account Settings, Account Reports, Account Audit Log)

Full access

To change the user roles in Infinity Classic:

  1. Log in to Infinity Classic then go to: Admin > Users.

  2. Use the check boxes to select the user roles for each user.

  3. Select Save changes.

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