Understand user roles
User accounts restrict access to Eseye tools and APIs.
Understand user roles
Infinity Classic users are categorised into the following user roles:
Admin users can access all menus including the admin menu, which enables creating and managing users, creating and sending referral codes, managing and using sub accounts.All Infinity Classic accounts have at least one Admin user, which has permissions to add additional users and sub accounts.
Finance users can access and edit the Finance, Ordering and Support menus. Finance users also receive an emailed copy of all invoices.
Logistics users can access and edit the Ordering menu, and can view (but not edit) the Activity, Settings and SIMs menus.
Engineering users can access the Activity, Settings, SIMs and Support menus.
Each role has access to different areas of the Infinity Classic portal, as defined in the following table.
SIMs menu (SIM List, Bulk Activate, Bulk Termination, SIM Audit Log)
Full access
View only
Full access
SIMs menu (Activate)
Full access
Full access
SIM List Actions (Bulk Action > Change Settings, SIM Control Panel)
Full access
Full access
SIM List Actions (SIM Summary, SIM Settings, Network Settings, Contract Settings, Billing, Messaging, Radius, NetFlow, Audit)
Full access
View only
Full access
Settings menu (SIM Packages, Alert Profiles, Device Models, Reporting Profile, Messaging API, Audit Log)
Full access
View only
Full access
Settings menu (Bulk Update and Bulk Activate)
Full access
Full access
Activity menu (Notifications, Alerts, Reports, Messaging API)
Full access
View only
Full access
Admin menu (Users, Referral Codes, Sub Accounts, Admin Audit Log)
Full access
Finance menu (Overview, Details, Transactions, Audit Log)
Full access
Full access
Ordering menu (Shop, Cart, Order History, Delivery Address)
Full access
Full access
Full access
Support menu
Full access
Full access
Full access
Full access
Account menu (Account Details, Notifications / Account Settings, Account Reports, Account Audit Log)
Full access
To change the user roles in Infinity Classic:
Log in to Infinity Classic then go to: Admin > Users.

Use the check boxes to select the user roles for each user.
Select Save changes.
Related tasks
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