How to manage your Infinity user profile

Configuring Your User Profile

At the top right, select your > Profile Settings to display the Profile Settings dialog box.

• Enabling or disabling multi-factor authentication (MFA)
• Configuring your timezone and language
• Changing your password

My Profile Page

Enabling or disabling multi-factor authentication (MFA)

Watch the below video for enabling MFA

How-to-migrate-to-Infinity.mp4

10MB

Open

Only portfolio administrators can use this feature.

Multi- factor authentication provides an additional layer of security by requiring two independent authentication factors:

1. Enter user credentials in the Login screen.
2. Use a third-party authenticator application to generate a six-digit authentication code.

   Ensure that you enter this authentication code into the the Login screen before it expires.

Use either of the following authentication applications:

• Google Authenticator
• Authy
• LastPass Authenticator

To enable MFA:

1. At the top right, select your > Profile Settings to display the Profile Settings dialog box.
2. Under Multi-factor Authentication, select Turn On.
3. Using the authenticator application installed on your phone, scan the QR code displayed on the profile page.

   
4. Enter the six-digit code from the authenticator application, then select Confirm to accept, else select Cancel setup to abort.

   On every subsequent log in, enter the six-digit authentication code generated by your authentication application.

To disable MFA:

1. At the top right, select your > Profile Settings to display the Profile Settings dialog box.
2. Under Multi-factor Authentication, select Turn Off.

   
3. Select Disable MFA to confirm.

   

   You receive a green notification confirming that the MFA is turned off.

   

Configuring your timezone and language

All dates and times displayed on the user interface are shown in the timezone configured in the Profile Settings. The user interface automatically adjusts the date and time for region-specific differences, such as daylight savings.

All text on the user interface is displayed in your chosen language.

To change the timezone:

1. At the top right, select your > Profile Settings to display the Profile Settings dialog box.
2. Under Your Timezone and Language, use the drop-down list to select the required timezone.

   

   Change your time zone
3. Select Save to update the timezone.

To change the language:

1. Under Your Timezone and Language, use the drop-down list to select your preferred language:

   • English
   • Español
   • Português
2. Select Save to update the language.

Changing your password

Passwords require at least eight characters, including a mix of upper and lower case letters and at least one number and one special character.

Underscores (_) are not included as special characters.

To change your password:

1. At the top right, select your > Profile Settings to display the Profile Settings dialog box.
2. Under Change Password, select Change.

   

   Change password
3. In the New Password window, enter the Old Password, New Password and Confirm Password fields.

   

   • Old Password – the current user's existing password.
   • New Password – the new password.
   • Confirm Password – must match the New Password.
4. Select Update to accept the password.

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Additional options

• Notifications – For more information, see Managing email notifications.
• Privacy Policy – details how we collect, record, disclose, and manage your personal information.
• Cookie Policy – details the cookies and trackers used in Infinity web interface, and how to disable them.
• Help - navigates to Infinity online help.
• About – describes version information, feature, and last updated information about the Infinity application. Support may require this information to resolve your query.