> For the complete documentation index, see [llms.txt](https://docs.eseye.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eseye.com/infinity/monitoring-and-alerts/about-infinity-alerts.md).
# About Infinity alerts
Alerts display the SIMs where the usage has exceeded alert thresholds. These are generated by the alerting system and used to initiate orchestrations.
You can [view alerts](#viewing-alerts) and [filter alerts](#filtering-the-displayed-alerts).
{% hint style="info" %}
Alerts can trigger notifications. You must subscribe to receive them. For more information, see [Managing your Infinity user profile](/infinity/account-and-support/how-to-manage-your-infinity-user-profile.md).
{% endhint %}
To access the Infinity alerts:
1. On the left menu, select **Connect & Manage**.
1. Select **Alerts** to view the alerts list.
## Viewing alerts
The **Alerts** list contains the following fields:
| Field | Description |
| ------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Date | The date and time of the change, formatted as `dd/mm/yyyy hh:mm:ss`. |
| Type | Displays Finance, Data, Messaging, IMEI, or Calls alerts. For more information, see [Creating alert profiles](/infinity/monitoring-and-alerts/about-infinity-alert-profiles.md). |
| ICCID | Displays the alerts triggered for a specific ICCID. |
| Subject | A short summary about the change made to the alert record, for auditing purposes. |
To view Infinity alerts:
1. On the **Alerts** page, select **View**.
### Filtering the displayed alerts
Use the available search filters to refine the **Alerts** list:
| Search filter | Description | Example |
| ------------- | --------------------------------------------------------------------------------------- | ------------------------------------------------------------------------ |
| Start Date | Displays alerts triggered on or after the chosen date. | `21/03/2024` returns alerts generated on or after March 21, 2024. |
| End Date | Displays alerts triggered up to and including the chosen date. | `21/03/2024` returns alerts generated on or before March 21, 2024. |
| Type | Displays alerts where Finance, Data, Messaging, IMEI, or Calls thresholds are breached. | `IMEI` returns alerts triggered because the SIM moved to another device. |
| ICCID | Displays alerts triggered for a specific ICCID. | `89445385230249074` returns alerts associated with that ICCID. |
To filter alerts:
1. On the **Alerts** page, select the **View** tab.
2. Select **Start Date** to filter alerts from a date.
3. Select **End Date** to filter alerts up to a date.
4. Select **Type** to filter alerts by threshold.
5. Select **ICCID** to filter results by SIM.
6. Select **Filter** to return matching results.
7. Select **Reset** to clear all applied filters.
---
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