> For the complete documentation index, see [llms.txt](https://docs.eseye.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eseye.com/infinity/portfolio-and-billing/about-viewing-packages-using-infinity.md). # About viewing packages using Infinity To access packages using Infinity: 1. On the left menu, select Finance. 2. Select Packages to view the packages list. ## Viewing all packages The package list displays all packages associated with the portfolio assigned to the current user. The Infinity package list displays the following fields: | Field | Description | | ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | Package ID | The unique identifier for the package. | | Name | The package name contains details that distinguish the package. These include the customer name, bundled data amount, and geographies. | | Status |

The package status, either:

| ### Filtering the displayed packages Refine the displayed Packages list using the Status filter. ![](https://3553167287-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXGhN6gzyULR0TDJArp4a%2Fuploads%2FaqluLuwpOCPqZnvpS2QW%2FInfinity_PackagesStatusFilter.png?alt=media) To filter the packages list by status: 1. On the **Packages** page, select the **Status** drop-down list. 2. Select the relevant status, or select **All** to view all packages. The list immediately filters. ## Viewing a specific package To view a specific package: * On the **Packages** page, select a package in the package list. ![](https://3553167287-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXGhN6gzyULR0TDJArp4a%2Fuploads%2Fp3trwTp1sdbM273XIVzd%2FInfinity_PackagesPage.svg?alt=media) The package details include the following fields: | Field | Description | | ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | Name | The package name contains details that distinguish the package. These include the customer name, bundled data amount, and geographies. | | Package reference | The unique package identifier. Packages contain contract, pricing, and billing information for a customer. | | **Company information** | | | Company name and address | The name and billing address of the company that signed the package contract. | | Contact | The primary billing contact's first and last name. | | Phone number | The primary billing contact's phone number, including the international dialing code. | | Email address | The primary billing contact's email address. | | Company No. | The company registration number, such as BAN, CNPJ, CAF, or VAT. | | **Costs and features** | | | Contract length | The initial service contract length. It starts when an associated SIM is activated. | | SIM purchase charge | The cost of purchasing SIMs, in the portfolio currency. For more information, see SIM purchase price. | | Monthly charge per SIM | The recurring monthly charge for each SIM, in the portfolio currency. For more information, see About prepay monthly billing charges. | | Activation charge | The cost of activating a SIM on this package, in the portfolio currency. For more information, see About activation charges. | | Networking |

The networking type in use, either:

| | Pooled | Indicates whether the SIMs in this package are pooled. For more information, see Understanding pooling. | | **Package items** | | | Countries | Countries are assigned to a zone. Each zone has a tariff for enabled services. When a SIM registers on a network, services are billed at the zone's rates. | | Name | The package item name contains details about the service. | | Package item number | The unique package item identifier. Package items define the transmission type, in-bundle and out-of-bundle charges, and geographic region. | | Bundled |

The in-bundle amount per SIM. It is measured as bytes, SMS units, or seconds.

For a bundle amount of 60, the value is either:

| | Out of bundle |

The rounding amount applied when the in-bundle amount is exceeded. Each data session rounds up to the nearest specified amount.

The default is either:

| ## Viewing SIMs associated with a package To view SIMs associated with a package: 1. On the **Packages** page, select the package in the packages list. 2. At the top right, select **Actions** > **View SIMs**. The SIM and Device Search page appears, displaying a list of associated SIMs for the selected package. ## Changing the package status If you have the relevant permissions, you can use Infinity to change a package status. For information about the package statuses, see [Viewing all packages](#viewing-all-packages). You cannot change the package status if the current status is Legacy, Suspended, or Unsigned. {% hint style="info" %} If you require help to change a package status, contact Support. {% endhint %} To change the package status: 1. On the **Packages** page, select the package that requires a status change. 2. At the top right, select **Actions** > **Change Status**.

You will only see a list of available statuses that you have permission to use.

3. In the **Status change** dialog, select the new status.

Changing a package status may affect your ability to activate SIMs associated with that package.

4. Select **Confirm** to initiate the change. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.eseye.com/infinity/portfolio-and-billing/about-viewing-packages-using-infinity.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.