About Infinity reports

Infinity provides preconfigured reports. You can:

• View reports.
• Download reports.
• Generate on-demand reports.

For regular reports, see How to manage Infinity reports.

To access Infinity reports:

1. On the left menu, select Reports.

1. Select My Reports.

   

   My Reports page

Viewing Infinity reports

The Reports list contains the following fields:

Field	Description
Date	The date and time the report finished generating.
Report Name	A friendly name for identifying the report, usually the company name followed by a geographic region or project. For example: SIM Usage Total, SIM Location, Subscriber Activity Snapshot, Estate, APN Modification.
Category	The unique report item category identifier. A report item category may describe a Supernet, Hardware, Subscriber, APN, or Device.
Target Group	The group that the report is run against. For example, SIM Usage (Report Name) within the Category Device Type uses the SIM Collections as the Target Group. This means the report will display the data usage of all the SIMs within the specified SIM collection.
Schedule	The unique report schedule period identifier, which identifies the set interval at which reports are automatically generated.
Status	The report status.
Action	Select Download to view the contents of the selected report in CSV format.

Schedule periods

PeriodId	Description
0	On demand
1	Every 15 minutes
2	Every 30 minutes
3	Every 45 minutes
4	Hourly
5	Every 2 hours
6	Every 3 hours
7	Daily
8	Weekly
9	Monthly
10	Quarterly (every 3 months)
11	Bi-Annually (every 6 months)
12	Annually
13	Every 10 hours

Report statuses

Status	Description
All	All reports, regardless of status.
Available	The report exists and can be downloaded.
Queued	The request to generate the report has been sent.
Error	The report failed to generate.

Filtering the displayed reports

Use filters to refine the My Reports list.

To filter the My Reports list:

1. On the My Reports page, select a Category to constrain the available reports.
2. Select the Report type that you want to view.

   You can only view reports that your permissions allow.
3. Select a Status to filter by report status.
4. Select Filter to apply your constraints.
5. Select Reset to clear the filter constraints.

Also see How to sort and navigate records.

Downloading reports

To download a report:

• On the My Reports page, in the Actions column, select Download alongside the report.

  The report downloads to your local Downloads folder.

Generating on-demand reports

You can instantly generate a report.

To generate an on-demand report in Infinity:

1. On the My Reports page, select the Actions button, to the right of Filter, then select Run an On-Demand report.

   

   Run an On-Demand report option
2. Select a Category to constrain the available reports.
3. Select the Report that you want to generate.

   You will only see those reports that you have permission to view.
4. Define a Report Period parameter to restrict how much information the report includes.

   Reports display information based on the previous reporting period, which may not contain up-to-date or accurate information for the current point in time.
5. Select Save to generate the report.

   If the report generates successfully, a green notification appears:

   The report has been queued for creation and will be processed as soon as possible.

   If you encounter errors, contact Support.