How to view and manage SIM details
On the left menu, select SIMs to search for a SIM and display related information.
SIMs is divided into the following sections:
SIM Details: For more information, see Viewing general information for a relevant SIM.
SIM: For more information, see Viewing connectivity status information.
Contract Information: For more information, see Viewing contract information.
Last Connection details: For more information, see Viewing last recorded network connection.
Billing usage: For more information, see Viewing billing usage.
About search fields
The search fields enable you to search for a SIM.
About SIM search identifiers
To search for a SIM or group of SIMs:
On the left menu, select SIMs.
Select the Search type drop-down list.
Provide a value in Enter an ICCID, SIMID, EID, or IMSI:.
Select Search to view the results in the Search results table.
Up to 10 saved searches are stored in your search history of your current user session.
To display a previously saved search:
On the left menu, select SIMs.
In the Select a previous search drop-down list, select Search to display the below tabs for your relevant SIM.
About Search fields attributes
Search type
The identifier type to use in the search string field:
ICCID
SIM ID
EID
IMSI
Search string
Previous search
Select from your search history to display information for a previously searched SIM.
Viewing general information for a relevant SIM
To display general information about your specific SIM:
In the Search results table, select the checkbox alongside the relevant SIM details row.
Select the SIM Details tab.
At the top right, select Actions > Copy to Clipboard to copy the content from this tab to the clipboard. Paste the information in a .CSV file, notepad, word, email or any other text editor.
On this tab, if data is unavailable for any field, the information for that particular field is not copied.
About SIM details attributes
ICCID
Integrated Circuit Card Identifier for SIM cards or profiles (when using an eUICC SIM). For more information, see About eUICC SIM profiles.Contains 14 and 20 numeric digits and starts with 89 or 99.
SIM ID
SIM Identifier. The unique serial number printed on the SIM provided by Eseye.Contains between 8 and 20 numeric digits. This is valid only for eUICC SIMs.
EID
Embedded Universal Integrated Circuit Card (eUICC) Identifier. The unique global serial number that identifies an eUICC, for Remote SIM Provisioning and eUICC management purposes. For more information, see eUICC Identifier (EID).
SIM Type
A textual description that identifies the SIM type and its capabilities and specifications. This field typically includes the SIM part number (ES code for Eseye SIMs), package, form factor and MNO identifier.
Presentation MSISDN
Currently active MSISDN.
Owner
The portfolio account owner name. The person responsible for the SIM.
Presentation IP
Currently active IP Address that is used in the recent data session.
Friendly Name
The identifying name given to the SIM by the user.
Group Name
The identifying name given to the selected SIMs with user-defined fields.
Dacct ID
The unique destination account identifier (Dacct ID) used internally that identifies chargeable actions on the SIM.
Voice Type
The type voice message in Voice Resource Units (VRUs). For example, when an account balance reaches zero for a pre-paid customer or warning that the balance is low before a call and even during the call.
SIP Routed MSISDN
Whether or not data sent and received from this MSISDN is routed using the session initiation protocol (SIP).
YES – indicates data is routed using SIP.
NO – indicates data is not routed using SIP.
Data Number
The data usage of the SIM presented in numerical format. For more information, see Understanding data usage per SIM.
Custom IMEI
The user-defined IMEI. For information about, see To link IMEI with device model:.
System status
Status automatically set by the system for the user's portfolio. For example, if the user exceeds the set About Infinity alerts threshold, the system status changes from Active to Suspend. This field is read-only.
Admin status
Status set internally by the system administrator for the user's portfolio account. For example, if the user exceeds the set About Infinity alerts threshold, the admin status changes from Active to Suspend. This field is read-only and cannot be changed by the user.
Customer status
Status set by the customer for their own portfolio account. This state can be manually changed by the user. For more information, see Managing portfolios.
Last IMSI
The last IMSI number used to authenticate the SIM on the network.
Last IMSI Date
The date and time stamp that the IMSI was last recorded.
Last Lat
The last IMSI number used to authenticate the SIM on the network.
LAST IMSI
The last IMSI number used to authenticate the SIM on the network.
LAST IMSI
The last IMSI number used to authenticate the SIM on the network.
Viewing connectivity status information
To display connectivity information for each IMSI/ IMSIs associated with single/ multiple profiles:
In the Search results table., select the checkbox alongside the relevant SIM details row.
Select the SIM tab.
At the top right, select Actions > Copy to Clipboard to copy the content from this tab to the clipboard. Paste the information in a .CSV file, notepad, word, email or any other text editor.
On this tab, if data is unavailable for any field, the information for that particular field is not copied.
About SIM attributes
SIM Status / Status
The current SIM state:
Available (indicated by ☑️ )
Provisioned: indicates that SIM is transitioning from 1 state to another.
Active (indicated by ✅)
Suspended
For more information, see Understanding the SIM lifecycle.
IMSI
One or more IMSI assigned to the SIM.
Expanded information
Select 
to expand the multiple profile information for each IMSI within the SIM.
Status
The current provisioning status for the IMSI:
available
requested
provisioned
unrequested
unprovisioned
suspended
disabled
cancelled
deleted
MSISDN
A list of MSISDN assigned to the SIM.
IP Address
IP addresses assigned to the SIM.
MNO
A six digit unique identifier for the IMSI mobile network operator (MNO).
SIP Routed
Whether or not data sent and received from this MSISDN is routed using the session initiation protocol (SIP).
YES – indicates data is routed using SIP.
NO – indicates data is not routed using SIP.
Usage
The usage type for the:
data
voice
SMS
Viewing contract information
To display service contract information of your SIM:
In the Search results table, select the checkbox alongside the relevant SIM details row.
Select the Contract Information tab.
For more information, see About Service Contracts associated with your SIM.
At the top right, select Actions > Copy to Clipboard to copy the content from this tab to the clipboard. Paste the information in a .CSV file, notepad, word, email or any other text editor.
On this tab, if data is unavailable for any field, the information for that particular field is not copied.
About Contract information attributes
Contract Status
The SIM contract status:
active
suspended
cancelled
deleted
When active, this field also displays the contract start date (dd Mmm yyyy) and start time (hh🇲🇲ss)
Package ID
The unique package identifier.
Package name
The package name which usually contains the customer account name and data allowance.
Price
Service charge for the current SIM, displayed in the agreed contract currency.
Package description
Detailed description of the package.
Contract period
The SIM contract billing cycle.
Contract start date
The start date of the current contract.
Contract end date
The end date of the current contract.
Package status
The package status, either:
Active – approved and ready for use.
Legacy – a redundant package that is required for auditing purposes on past transactions, but is not available for use.
Pending – awaiting approval to change into another state. Not available for use.
Suspended – available for use but you cannot continue to assign SIMs to it. However, you can manage the lifecycle of the SIMs that already exist within this package.
Unsigned – awaiting the customer's signature and Eseye Ltd final approval. Not available for use.
Networking
The networking type in use, either:
NAT – network address translation.
VPN – virtual private network.
Fixed IP – fixed IP address.
Portal name
The name of the portal associated with the SIM.
Portfolio name
The name of the portfolio that contains the package associated with the SIM.
Viewing last recorded network connection
To display your SIM's most recently recorded network connection:
In the Search results table, select the checkbox alongside the relevant SIM details row.
Select the Last Connection tab.
At the top right, select Actions > Copy to Clipboard to copy the content from this tab to the clipboard. Paste the information in a .CSV file, notepad, word, email or any other text editor.
On this tab, if data is unavailable for any field, the information for that particular field is not copied.
The following table describes the fields on the Last Connection Details tab.
Last APN Authentication
The most recently recorded Access Point Name that the device module used to successfully open a RADIUS data session.
Last APN Session Start Time
The most recently recorded APN data session start date and time.
Last APN Session Stop Time
The most recently recorded APN data session stop date and time.
Last APN Session Usage
The amount of data used during the most recently recorded APN data session.
Last Radius Location
The SIM's most recently recorded RADIUS location, in the following format:
<LAI> <CI> - <date>
where:
<LAI> – Location Area Identity (LAI). A hexadecimal value representing the cellular tower location where the SIM last connected.
<CI> – Cell Identification (CI). The unique cell identifier assigned to the base station in the location area where the SIM last connected.
<date> – the date and time when the LAI and CI were last recorded.
Last Username
The username used to authenticate the last opened data session.
Last APN IP
The most recently recorded APN IP address that the SIM used for the network connection.
Last IMSI
The most recently recorded IMSI used for the network connection.
Last IMEI
The most recently recorded International Mobile Equipment Identity (IMEI) number.
Last GSM Network
The most recently recorded 2G mobile network used by the SIM.
Last Country
The most recently recorded country in which the SIM connected to the cellular network.
Last Location Update
The date and time when the most recent LAI and CI information was captured.
Last Co-ordinates
The last position of the cell tower or the last location of the device.
Last MCCMNC
The most recently recorded Mobile Country Code (MCC) and Mobile Network Code (MNC), and the date and time of the last connection.
Technology Bearer
The most recently recorded Radio Access Technology (RAT) used to connect to the mobile network.
Modem Information
Marketing Name
Easy-to-read model name of the modem.
Manufacturer
The name of the company that manufactures the modem.
Band(s)
The ranges of radio frequencies that a module can use to communicate with a cellular network. Different bands have different characteristics, such as speed, coverage, and compatibility. The supported bands are related to the module manufacturer's supported frequency bands, for example, 2G, ,3G, 4G or 5G. A modem that supports more bands can connect to more networks and have better performance.
Brand Name
The marketing name of the modem associated with a particular brand.
Model Name
The name of the model of the modem.
Viewing billing usage
To display your SIMs last month billing information:
In the Search results table, select the checkbox alongside the relevant SIM details row.
Select the Billing Usage tab.
At the top right, select Actions > Copy to Clipboard to copy the content from this tab to the clipboard. Paste the information in a .CSV file, notepad, word, email or any other text editor.
On this tab, if data is unavailable for any field, the information for that particular field is not copied.
About Billing usage attributes
PERIOD END
The final day of the most recent billing cycle. Usage after this date is not supplied on this tab. ask Istvan
DATA
The amount of data (in bytes) that the SIM used during this billing period.
SMS
The number of SMS messages that the device sent or received during this billing period. Is this outside of contract?
Voice
The total amount (in seconds) of voice calls made or received by the device during this billing period.
Only for existing customers with voice included in their contract.
USSD
Only for customers who have 2G and 3G networks provisioned on the current package. The number of USSD messages that the device has received during this billing period.
Charge
The total cost for this billing period, rounded to two decimal places and displayed in the currency agreed on the contract. For more information, see Understanding Service Contracts and packages.
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